“The highest form of is knowledge empathy.” By Bill Bullard
Empathy is an essential skill for all leaders. It is one of the most important ingredients to building strong, trusting relationships that allows leaders to connect to others. It also can be hard taking on others concerns so it is important that leaders make sure they give themselves grace and also have someone to lean on as well.
- Be Fully Present – Remove all distractions. Turn your cell phone over so the screen is not shutting or if you are in front of your computer put it at a 45 degree so it shows the other person you are present.
- Actively Listening – Let others share their stories without interrupting them or adding your opinion. Instead ask questions and let the other person drive the conversation.
- Show Vulnerability: Share the risks you take, the failures you have, be transparent with your communication and share your process on how you make decisions. Sharing this information shows others that you are not perfect and that helps people relate to you as a leader and builds your empathy muscle.
- Withhold Judgment- Understand the other person perspective, let go of the idea of a right or wrong answer. Reflecting on what others have said helps to better understand their perspective as well.
- Be a Servant Leader: Help others such as by highlighting their strengths. You also can do this by developing others in ways that unlock their potential, creativity and sense of purpose.
Want to know how empathic you are? Take this quiz created by UC Berkeley, you will then get a report that gives you more suggestions based on your results.
You might also like my previous blog post on Building Empathy with Educators.